It can take up to 7 days for your cashback to show in your account as ‘pending’. We then need to wait until the retailer confirms your purchase and for them to pay us. This can take on average between 1-3 months. Once we have your cashback, it'll become ‘payable’ in your account.

When your cashback shows as 'payable' in your account, you can withdraw and choose from a wide range of payout methods such as bank transfer, PayPal, or any of our 20+ gift cards for extra bonuses. For most withdraws, we usually pay you within a couple of working days.

Tip: Add your payout details earlier, even before you’re ready to withdraw, as we’d automatically disable payments for 72 hours for security reasons.

In the rare occasion where your purchase wasn’t automatically recorded in your account, you can get in touch with our customer service team.

As a TopCashback Plus Member, you get access to a range of benefits in exchange for £5 of your annual cashback earnings. This includes enhanced Tell-a-Friend and payout bonuses, 5% top-up on all non-exclusive deals, Plus Member competitions, and more.