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Asda Groceries Reviews

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Reviews and experiences from TopCashback members who have shopped with Asda Groceries. Review this merchant
Asda Groceries Reviews
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my first delivery was yesterday and so far my cashback is valued at 0.00 :-(
  | 01 Nov 2011 Report Abuse
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My experience was similar to many of the other comments here. I made my purchase through top cashback in January and as stated it tracked at £0.00. However it also became payable at £0.00 and 9 months later I still have not received the £5 cashback promised by ASDA. The store's service aside from this was however fine but I would not recommend choosing them on the basis of the cashback they offer.
  hxw561 | 25 Oct 2011 Report Abuse
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terrible...weaseled out of cashback (as usual, going from comments). Originally listed as £5, but now payable is £0. Shouldn't have thought I would be different :( A real shame as I like to shop at Asda stores, and was hoping their delivery would be worthwhile.
  snraf | 04 Oct 2011 Report Abuse
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tracked at zero, but has now confirmed at £5.00.
  Pamela27 | 23 Sep 2011 Report Abuse
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Cashback should have been £5.00. Took months to confirm and finally tracked at £0.00! Not impressed. They should not be on this site. Will not be using again.
  | 18 Sep 2011 Report Abuse
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Tracked at £0 when it should've been £5? When I tried submitting a claim on this site I have to submit the date of purchase, but I did ASDA shops even before tracking it here, so I can't remember. Utter rubbish.
  geenie215 | 21 Aug 2011 Report Abuse
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Asda 10% cheaper price guarantee is run by mysupermarket- http://www.asdapriceguarantee.co.uk
  JayTote | 21 Jul 2011 Report Abuse
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Been waiting for cashback for ages and it is payable but, tracked at zero waste of time !!
  jdickin | 20 Jun 2011 Report Abuse
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Still tracking as £0 after 4 months. Seeing that some people have been waiting for over a year, I won't hold my breath! Saying that, delivery was free as it was over £50 so I didn't spend any extra than if I had gone the store and all the items were present and correct. I was pleased with the actual service, just not the cashback.
  Ellybendi | 29 May 2011 Report Abuse
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Been waiting for cashback since Jan, tracked at zero waste of time !!
  SimoneSimmonds | 22 May 2011 Report Abuse
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Like many I had cashback tracking at 0.00 and now the payout is 0.00. What is the point of this? Asda is my local store and I do shop there weekly, so thought that I would get cashback by having the shopping delivered and save some time as well. Perhaps I should consider another supermarket. I am disappointed as I had ordered 5-6 times to have the delivery cashback.
  jms18 | 17 May 2011 Report Abuse
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After waiting since January for my £5.00 cashback for being a new customer; it was tracking at zero, but has now gone to be payable at zero. For some reason, it was declined and there is nothing that can be done about it. Asda should be removed from TopCashBack if they aren't going to honour their promises as I know i'm not the first this has happened to and more than likely won't be the last.
  Leonie2606 | 17 May 2011 Report Abuse
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I have never shopped with Asda before online, was excited to see the offer and code £10 off 1st order, but it wouldnt work, by the time I registered and worked my way around the site, rang customer services twice for help, I cancelled the order - you will only get vouchers apparently if you register with them, why you would want to I dont know, it was a complete waste of time and staff unhelpful and advice didnt make any sense arggghhhhhh :(
  devonmade | 27 Apr 2011 Report Abuse
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don't use it! made purchase on 18/11/2011, tracked as zero. became payable today, amount is zero. no cash back received.
  | 26 Apr 2011 Report Abuse
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tracked at 0.00 and nothing...Avoid
  | 15 Apr 2011 Report Abuse
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Two years after I purchased with them, my TCB account still says "waiting for retailer". TWO YEARS?! So I finally closed it. If you want cashback, don't go with Asda... you're unlikley to get it. Service is good, but the cashback isn't.
  missing22 | 08 Apr 2011 Report Abuse
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WHY IS THIS MERCHANT ON TCB? THEY DON'T PAY AND YOU CANT CLAIM. AVOID!
  dixons | 26 Mar 2011 Report Abuse
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Tracked at £0.00, then later validated at £0.00, then later became validated at £5.55, received money within about 3 months. Be aware you can't create a query about this retailer, if you don't get the cashback there is nothing at all you can do.
  611 | 04 Feb 2011 Report Abuse
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Tracked at zero as expected from other comments made about this retailer, but now payable after only 5 weeks. Just have to be patient.
  farnsbarns | 02 Jan 2011 Report Abuse
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I was surpirised to see that my cashback had been added to my account as I had forgotten about it. One usually has to chase these things up. Will definitely use it again.
  | 23 Nov 2010 Report Abuse
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Didn't track my registration and transaction. My friend registered her account though another cashback site and that didn't track for ASDA either. I am annoyed because I spent £60.
  kh1009 | 03 Nov 2010 Report Abuse
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I RAISED A GROCERY ORDER WITH ASDA IN AUGUST AND HAVE RECEIVED NO CASH BACK
  | 15 Oct 2010 Report Abuse
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Tracked as £0 and never got my £5.50, won't even let me put in a claim!
  penpink | 13 Oct 2010 Report Abuse
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come on tcb sort it out,if asda dont pay,dont let them on the site,waste of time
  jap_sniper | 13 Oct 2010 Report Abuse
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good for when you are housebound. did track in the end
  tiffany107 | 10 Oct 2010 Report Abuse
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