Search Help Topics
back to Main Help and Contact Pages

Why can I see no mention of my cashback in my account?

Transactions may take a good few days to show up within your account pages.

If you have, however, already waited more than, say, 7 - 14 days and there is still no sign of your transaction, then the best thing to do is to lodge a Missing Cashback Claim. You can do this by following the 'Lodge A Missing Cashback Claim' link below.

Please note, if your transaction has tracked, but with zero cashback, then that is another matter (see appropriate link below).

 

Related Questions
View our Useful Links to help you navigate TopCashBack