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Why don't you give a customer support telephone number?

Our aim is to give you the best cashback discounts and savings on your online shopping. We don't have expensive call centres, so we can pass on these savings to you - making our service and cashback rates even better!

At Top CashBack we offer all our support on line via the Customer Care Support Ticketing system.

We find it best that all conversations are kept to the ticketing system so that we both have a record of any correspondence - this also allows us to look into your account in more detail and have all of the information at hand to help you in the best manner that we can.

When should I expect to receive a response on my support ticket?
Frequently asked questions (FAQs).

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