Getting Started

To start earning cashback on your online shopping, just follow these 3 simple steps or browse our frequently asked questions below.

Still got a question?

There's probably loads you want to know about cashback, but it's so simple once you get started!
  • Can I earn cashback for free?

    Yes! You can earn cashback without spending a single penny with our Free Cashback offers.

    Or invite a friend to start using TopCashback too, and get a Tell-a-Friend bonus of £5.

  • Will it cost me anything?

    TopCashback is completely free to join, and if you opt for a Classic account then there won't be any charges for you whatsoever.

    If you opt for a Plus account, then £5 of your annual cashback earnings will be deducted and you'll receive a range of additional benefits.

  • How does TopCashback work?

    When you make a purchase from a retailer featured on TopCashback after clicking through from our site, the retailer will give us a commission for sending you to their website.

    We pass 100% of this commission back to you as ‘cashback’ which is added to your Earnings page, and once the commission is actually paid by the retailer, then we’ll make your cashback ‘payable’ to withdraw and spend.

  • How does TopCashback make money?

    We are the most generous cashback website out there, and we don’t aim to make huge profits.

    We’re simply supported by sponsored adverts and promotions dotted around the site, and sometimes retailers will also pay us a bonus if we send a lot of shoppers their way!

  • When will I actually get my cashback?

    Cashback should track to your Earnings page within 7 days of your purchase, but it usually isn’t ready to spend straight away. We need to wait until the retailer’s returns period is over before they confirm your cashback, and then once the retailer has paid us the commission for your purchase, we’ll make your cashback ‘payable’ and ready to withdraw and spend.

  • How do I make sure I receive my cashback?

    Cashback usually tracks no problem, but there are certain things which can upset the system. Make sure you visit the retailer via our website and don’t click to any other sites before making your purchase, check that your computer is set up to record cookies in your internet browser, and clear your cookies if you’ve been browsing around before coming to TopCashback.

  • How can I check the status of my cashback?

    Once it’s tracked, cashback will show in your Earnings table, where you’ll also be able to check the status of your cashback.

  • How do I receive my cashback payout?

    Once your cashback is ‘payable’, you can withdraw it ready to spend. Simply go to the Payouts page of your account, select the payout method you would like to use, and follow the on-screen instructions.