24 Studio Reviews

Ordered some items then they tried to charge me over 2 times the order acknowledgement so rang customer care line what a joke that was, they told me they had cancelled the order and the items had not been dispatched. 48 Hours later goods still on my account so rang again to check they would not be sent to me and they insisted that they were cancelled and I would not receive them then it beggers belief 3 hours later I get a dispatch notice. Rang again and told the items have not left yet and they had not been cancelled when I first rang (i had also sent an email to cancel them as well). Now waiting for a manager to get back to me don't fancy my chances of that as they seem to be professional liars. Please don't use this company use someone honest with good customer service and get rid of these rip off companies. Contacting trading standards tomorrow.

Would never use ever, they have been hounding my 73 year old mother for £46 that she paid in nov 10, threatening her with bailiffs, even with proof cheque has been cashed by them, with their so called charges they say she owes over £200

Purchased an item. Substitute item of lower spec sent (was not informed prior to receipt). Discount applied to order, but item did not fulfill needs. Money was credited to 24studio account. Had to contact customer service to have money credited to bank account. Took 8 weeks from initial order. Not refunded the return postage. Am not out of pocket. V poor customer service.

Why is this retailer on the cashback website, they dont offer cashback (they used too years ago but they never paid up)they also dont have any codes displayed so cant see the point of them being here.