When should I expect to receive a response on my support ticket?

HomeTopCashback FAQs and HelpWhen should I expect to receive a response on my support ticket?
Our Dedicated Support Team, aim to answer your ticket within one working day.

Occasionally, it may take longer if we are experiencing high levels of queries from our members, but please be assured that we'll be working hard to respond to you as swiftly as we can.

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Can’t find what you are looking for? We are very sorry to hear that, but don’t worry you will be able to send us a 'support ticket' and we will get back to you as soon as we can.

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"Our Customer Service team members each complete 6 months (900 hours) of valuable on-the-job training. "
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